FAQs

Student FAQ

Your questions answered.

Not all questions require a tutor to answer them. We’ve compiled a list of some commonly asked questions about Ruru and using our apps.

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Do I need to make payments?

Yes, the pricing is arranged into tiers based on the skill level of the tutors. 75% of the tutoring fee will go to tutors while 25% will go to Ruru.

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Can I get a refund if I didn't enjoy my session?

No refunds will be given under any circumstances, but if you didn’t enjoy your session feel free to leave a rating and comment about your tutoring experience.

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How do I know that my children are safe?

All Ruru tutors go through an approval process to obtain access to the Tutoring App, and many go through a background check.

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Can I tip my tutors?

Students will not be able to tip their tutors.

Tutor FAQ

You don’t have to have all of the answers.

We’ve pulled together some commonly asked questions about tutoring with Ruru. This will give you a better idea of what you can expect about working with us.

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How old do I have to be to tutor?

You must be at least 16 years old to qualify for RuruOne and 18 years or older to qualify for RuruPlus or RuruPro.

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How do I become a tutor for Ruru?

All of our tutors will go through an approval process and some will also go through a background check..

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How much does a tutor make?

You’ll make 75% of the tutoring fee for each session you do. The other 25% will go to Ruru.

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Do I need a degree to tutor for Ruru?

It will depend on which tier of expertise you fall into. RuruPlus and RuruPro tutors have to have degrees and teaching experience in order to be approved to tutor for Ruru.

Can’t find the answer to your question?

Our support team is here to help! Use our contact form for any additional inquiries.